RETURNS & EXCHANGES

Returns

EXCHANGES AND REFUNDS

A refund will be provided to you by crediting your original method of payment. Please note that cash refunds will not be provided under any circumstances and courier charges cannot be refunded.

WUSMODA ONLINE RETURNS POLICY

There may be times when you will need to return an item purchased from us. Our Returns Policy is designed to assist you with your return.

We do not cover the cost of courier for returns and exchanges, this is a direct fee which we do not benefit from.

For an exchange, the fee must be paid for before we can release the exchange, for a refund we will deduct from the item price.

RETURN POLICY CONDITIONS

At WUSMODA we want to ensure you love the items you purchase. If you have changed your mind on a purchase, we will exchange your item or refund your original method of payment provided that:

• You return the item within 10 days (inclusive) from the date of purchase.
• You produce your original WUSMODA invoice (receipt) when you return the item
• The item is in original saleable condition
• With all original tags and any sewn labels still attached
• In an unopened and unused state
• A return email must be sent 
• In original packaging

If you are not able to comply with these requirements, WUSMODA reserves the right to refuse an exchange or refund on change of mind items. WUSMODA will not accept a bank statement as proof of purchase.

ONLINE EXCHANGES AND REFUNDS

To request an online exchange or return, please email us on returns@wusmoda.com, with:

• Your order number
• Reason for return

Please note: a refund will be provided to you crediting your original method of payment, providing all the Returns Policy Conditions are met and our warehouse has received the original item that is being returned and that the item is in good, saleable condition. Cash refunds will not be provided under any circumstances.